Customer Service order@roomert.com
Free shipping on All Orders. No Minimum Purchase
- Choosing a selection results in a full page refresh.
Customer Service order@roomert.com
Free shipping on All Orders. No Minimum Purchase
Couldn't load pickup availability
Free standard shipping
Eligible items may be returned by mail within 30 days after delivery. Items must be unused, unassembled, in resalable condition, and returned with all original packaging, parts, manuals, and accessories. Clearance items and custom-made furniture are not eligible for return.
Before returning an item, please contact order@roomert.com to obtain the return address and return instructions. Please do not send returns without prior authorization.
For returns due to personal preference or buyer's remorse, the customer is responsible for return shipping costs. If an item arrives defective, damaged, or incorrect, please contact us within 48 hours after delivery. We will provide a replacement or full refund at no additional cost.
We do not charge a restocking fee. After the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days.
"Refreshingly cool, wonderfully waterproof. The ultimate summer chill spot for pets of all sizes."
Bring a burst of refreshing summer vibe to your home with the Glacier Lemon Waterproof Cooling Pet Mat. Featuring a vibrant lemon-inspired aesthetic and advanced heat-dispersing surface fibers, this pad keeps your dogs and cats comfortably cool while protecting your floors and furniture with its water-resistant backing layer.
Choose the ideal size to match your pet's dimensions and sleeping posture:
| Size | Dimensions (Inches) | Dimensions (cm) | Weight Range | Recommended Pets |
|---|---|---|---|---|
| XS | 18" × 16" | 45 × 40 cm | Up to 9 lbs (4 kg) | Kittens, Small Cats, Teacup Dogs, Chihuahuas |
| S | 23" × 17" | 59 × 44 cm | Up to 16.5 lbs (7.5 kg) | Large Cats, Pomeranians, Shih Tzus, Yorkies |
| M | 28.5" × 20.5" | 72 × 52 cm | Up to 33 lbs (15 kg) | French Bulldogs, Pugs, Corgis, Beagles |
| L | 37.5" × 26.5" | 95 × 67 cm | Up to 77 lbs (35 kg) | Border Collies, Shiba Inus, Golden Retrievers, Huskies |
*Pro Tip: For pets that like to sprawl out completely, consider choosing one size larger for maximum chilling surface area.
• Materials: Cooling Fiber Surface Layer, Waterproof Inner Lining, Non-Slip Backing.
• Color: Glacier Lemon Yellow.
• Care Instructions: Machine wash cold on gentle cycle or wipe clean with a damp cloth. Hang dry in shade. Do not bleach.
We offer free standard shipping on all orders with no minimum purchase required.
Order processing time: 1–3 business days.
Estimated transit time:
● Small items: 10–15 business days
● Large furniture: 30–50 business days
Total estimated delivery time:
● Small items: 11–18 business days
● Large furniture: 31–53 business days
Business days exclude weekends and public holidays. Delivery times may vary during peak seasons, customs processing, severe weather, remote-area delivery, or other circumstances outside our control. Once your order ships, you will receive a confirmation email with tracking information.
Eligible items may be returned by mail within 30 days after delivery. Items must be unused, unassembled, in resalable condition, and returned with all original packaging, parts, manuals, and accessories. Clearance items and custom-made furniture are not eligible for return.
To request a return, contact order@roomert.com before sending the item. We will provide the return address and instructions.
Customers are responsible for return shipping costs when returning an item for personal reasons or buyer's remorse. If your item arrives defective, damaged, or incorrect, contact us within 48 hours after delivery. We will provide a replacement or full refund at no additional cost.
No restocking fee applies. After the returned item is received and inspected, approved refunds will be issued to the original payment method within 5–10 business days.
Thanks for subscribing!
This email has been registered!
| Product | SKU | Description | Collection | Availability | Product Type | Other Details |
|---|